Privacy Policy

1. Who We Are

Rav Square Auto (“we”, “us”, “our”) is a licensed motor vehicle dealer operating in Australia. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Contact: Contact page or phone 0423 965 294.

2. Information We Collect

We collect personal information you provide when you:

• Submit an enquiry, test drive, finance, or trade-in form
• Subscribe to our email newsletter
• Communicate with us by phone, email, or WhatsApp
• Visit our website (usage data, cookies, IP address)

This may include your name, email address, phone number, vehicle details, and financial information where relevant to a finance application.

3. How We Use Your Information

We use your information to:

• Respond to your enquiry or service request
• Process finance pre-approvals and trade-in valuations
• Send you relevant offers and updates (you can unsubscribe at any time)
• Improve our website and customer experience
• Comply with our legal obligations as a licensed dealer

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure to Third Parties

We may share your information with:

• Finance providers — where you apply for vehicle finance
• Service providers — email platforms, CRM software, and IT support who assist us in operating our business
• Legal or regulatory bodies — where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

5. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymised. You can disable cookies in your browser settings, though some features may not work correctly as a result.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Our systems are secured with encryption, access controls, and regular security reviews. However, no internet transmission is 100% secure.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies. To make a request, contact us via our Contact page. We will respond within 30 days.

8. Complaints

If you believe we have not complied with your privacy rights, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of our website after changes are posted constitutes your acceptance of those changes.